Managing Your Premium Subscriptions


The Silver and Gold Plans

Premium subscriptions give access to AFS Analytics’ advanced features and technical support. The benefits of the different plans are listed on the pricing page.

Note: You can upgrade to a premium plan at any time. We accept credit card or Paypal as payment method.

Subscription code

Once subscribed, you will receive a subscription code, this code allows you to assign your subscription to one or more websites.

Attach a subscription code to a website

To assign a subscription to one of your sites, you must type the code in the Enter a subscription code field on the Website options form.

  • 1. Main Menu -> Account -> Manage Websites.
  • 2. Press the edit button on the box dedicated to the website.
  • Note: A subscription code can be used on multiple sites depending on the quantity selected when ordering.

    Disable the subscription code attached to a site

    If you want to disable the subscription code attached to a site, replace the subscription code with NULL in the subscription code field on the Edit website info form. The subscription code may be used on another site.

    Subscription management

    Access to subscription management is done via the main menu Account by selecting the subscription(s) options. Subscriptions related to your account will be displayed.


    Changing billing address

    The Update billing info button allows you to change the billing address and to indicate the VAT number for companies located in the European Union.

    Update your credit card details

    The Update credit card button allows you to update your credit card information.

    Note: If you selected Paypal as your payment method, you must update your card information on PayPal.

    Cancel subscription

    The trash icon allows you to cancel the subscription. Once the subscription is canceled, charges from your credit card will be stopped. Warning: by canceling a subscription you risk losing the statistics of the websites linked to the subscription.

    Upgrade to a new subscription plan

    To change your current subscription plan, we recommend that you initiate a new subscription, change the old code attached to the site to the new one, and then cancel the old subscription. By doing so, you are sure to keep the statistics attached to your website.



     
    By AFS Website Analytics

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